Return Policy

Return Window: You may return items within 30 days of delivery.
Condition: Items must be unused, in original packaging, and in resellable condition.
Non-Returnable Items: Damaged or used items cannot be returned.
Return Shipping: Customers are responsible for return shipping, 5% of the product price, unless the item is defective or incorrect.
Refund Time: Refunds are processed within 3 business days after receiving the returned item.
Return Address:
Return to our physical store at Thiha Plaza, Kumasi Road, Nairobi, Kenya
Support: support@ruevan.co.ke | +254757191145